TERMS &
CONDITIONS.

01 / Acceptance of Terms

These Terms & Conditions govern your access to and use of velcair.shop, operated by VELCAIR LLC (“VELCAIR,” “we,” “our,” or “us”).

By accessing our website, creating an account, or placing an order, you agree to these Terms & Conditions and the policies referenced on this website. If you do not agree, please do not use our website or services.

02 / Eligibility

You must be legally capable of entering into a binding agreement under the laws applicable to you to use our website and make purchases.

If you use our website on behalf of another person or organization, you confirm that you have authority to accept these terms on their behalf.

03 / Products & Descriptions

VELCAIR aims to display product descriptions, photographs, colors, sizes, and other details as accurately as possible. However, variations may occur due to screen settings, photography, manufacturing differences, or product updates.

• Product images are provided for illustration and identification.
• Colors may appear slightly different on different screens.
• Product availability may change without prior notice.
• We reserve the right to correct genuine listing errors.

If a product is materially different from its description, your rights under applicable consumer protection laws remain unaffected.

04 / Pricing & Payments

Product prices and available payment methods are displayed during the shopping and checkout process.

• Prices and applicable charges are shown before you submit your order.
• Shipping charges, taxes, and other applicable fees may be added at checkout.
• Payment must be successfully authorized or completed for an order to be processed.
• Payment processing may be handled by independent third-party providers.

We reserve the right to correct pricing or listing errors. If an error affects an order you have placed, we will contact you and explain the available options, subject to applicable law.

05 / Orders & Acceptance

Submitting an order is an offer to purchase the selected products. An automated order confirmation acknowledges receipt of your order and does not necessarily mean that the order has been accepted.

We reserve the right to review, decline, or cancel an order where reasonably necessary, including situations involving:

• Product unavailability.
• Suspected fraudulent or unauthorized transactions.
• Incorrect product or pricing information.
• Incomplete or unverifiable order details.
• Shipping restrictions or other fulfilment limitations.

If payment has already been collected for an order that is cancelled, any applicable refund will be handled through the original payment method, subject to law.

06 / Shipping & Delivery

Orders are shipped according to the delivery method and destination available at checkout.

Delivery estimates are provided for guidance and may be affected by carrier operations, weather, customs procedures, holidays, and other circumstances outside our reasonable control.

Customers are responsible for providing accurate delivery information. Please review our Shipping & Delivery Policy for further information.

07 / Returns & Refunds

Returned products must meet the conditions described in our Returns & Refunds Policy. Certain exclusions may apply where permitted by law.

Please read the complete Returns & Refunds Policy before submitting a return request.

08 / Customer Responsibilities

When using our website, you agree to:

• Provide accurate and complete information when placing orders.
• Use valid payment methods that you are authorized to use.
• Keep your account login details confidential.
• Notify us if you suspect unauthorized access to your account.
• Use our website in compliance with applicable laws.
• Not interfere with the operation or security of our website.

You are responsible for activity carried out through your account, except where applicable law provides otherwise.

09 / Intellectual Property

Unless otherwise stated, the VELCAIR name, logo, branding, website design, written content, graphics, and other website materials are owned by or licensed to VELCAIR LLC.

You may view and use website content for personal, non-commercial shopping purposes. You may not reproduce, distribute, modify, publish, or commercially exploit our materials without prior written permission, except where permitted by law.

10 / Prohibited Website Use

You must not use our website to:

• Engage in unlawful, fraudulent, or misleading activity.
• Attempt to gain unauthorized access to our systems or accounts.
• Upload malicious code, viruses, or harmful software.
• Scrape, copy, or misuse website content in violation of applicable law.
• Interfere with website performance, security, or other users’ experience.
• Submit false, abusive, or deceptive information.

We may restrict or suspend access where reasonably necessary to protect our website, customers, or business, subject to applicable law.

11 / Liability & Disclaimers

We aim to keep our website accurate, available, and secure. However, we do not guarantee uninterrupted or error-free access at all times.

To the extent permitted by applicable law, VELCAIR LLC will not be responsible for indirect or consequential losses arising from the use of our website or products.

Nothing in these terms excludes or limits liability where such exclusion or limitation is prohibited by law, including mandatory consumer rights.

12 / Privacy

Your use of our website is also subject to our Privacy Policy , which explains how we collect, use, and handle personal information.

Please review that policy to understand our privacy practices and your available rights.

13 / Governing Law & Consumer Rights

These terms are intended to operate subject to the laws that apply to VELCAIR LLC and the transaction in question. Any dispute will be handled by a court or other competent authority with jurisdiction under applicable law.

Nothing in these terms is intended to remove, restrict, or override mandatory rights or protections that consumers may have under the laws of their place of residence.

14 / Changes to These Terms

We may revise these Terms & Conditions when necessary to reflect changes to our website, services, business operations, or legal obligations.

Updated terms will be published on this page with a revised date. Your use of the website after an update will be subject to the revised terms to the extent permitted by applicable law.

15 / Contact Information

If you have questions about these Terms & Conditions, please contact VELCAIR LLC:

Related Store Policies

• Privacy Policy
• Returns & Refunds
• Shipping & Delivery
• Legal Notice